Follow-up schedule

When someone chats and leaves their email, this is how you follow up.

Send follow-ups Turn this off and nobody is emailed automatically.

1 Follow-up email 1 after they leave their email

2 Follow-up email 2 later, if there is no answer

3 Follow-up email 3 later, if there is still no answer

How many follow-up emails

Three is the maximum — past that it stops being a follow-up.

Your mail server

Follow-up emails are sent from your own address, and replies are read from the same mailbox. Leave this off and we send from the platform’s address instead.

Send from my own mailbox Outgoing mail (SMTP)

Outgoing server Port Encryption Username Password · saved Send as Defaults to the username. Sender name

Signed in successfully

Replies will not be noticed

Sending is on, but nothing is reading your mailbox — so someone who answers your first follow-up will still get the second and third. Turn on reply checking below to stop that.

Replies cannot reach this mailbox

You are watching this mailbox for replies, but follow-up emails are not being sent from it — sending is switched off or incomplete, so they go out from our address instead. Anyone who answers is replying to us, not to you, and this mailbox will stay empty however long you wait. Finish the sending settings above.

Watch this mailbox for replies Incoming mail (IMAP). A reply cancels the rest of that person’s follow-ups.

Same mailbox I send from Uses the sending username and password. Check the incoming server below — it is often different (imap. rather than smtp.). Incoming server Port Folder Username Password · saved

Last checked

Use an app-specific password where your provider offers one — it only works for mail and can be revoked without changing your login.

AI outreach

Pick an audience, and Kate writes a personalized intro + demo invite, then a follow-up after your set number of days if they don't reply.

⚖️

How delivery works: Email campaigns send automatically. LinkedIn campaigns draft each message into a review queue for you to send by hand — LinkedIn's terms forbid automated messaging and auto-DMing gets accounts banned, so we never do it for you.

Campaign name Delivery channel Audience / niche (the AI uses this to personalize) Follow up after (days)

LinkedIn review queue

Copy each message and send it from LinkedIn, then mark it sent.

Follow-up schedule

Your mail server

AI outreach

Add people to this campaign

Targets

LinkedIn review queue