Contacts
People who have given their name and email — through the pre-chat form or during a conversation — with qualification scores and timelines. Visitors who only browsed are hidden; the row under the table brings them back.
Require a name and email before chatting
On: visitors get a short form instead of the message box, and the agent
will not answer until it is filled in — so every conversation becomes a
lead on this page. Phone is asked for but stays optional.
Off: nobody is asked for anything.
More options
| Name | Phone | Score | Visitor |
|---|